We’ve partnered with a trusted delivery provider to bring DOTS straight to your door fast and smooth.
Everything You Need to to Know, for now!
Delivery Service
Delivery Options
Free shipping for all orders above 400 AED
UAE Same Day Delivery - 25 AED
- Available in Dubai, Abu Dhabi, Sharjah, and Ajman
- Cut-off time: 3 PM (Dubai), 1 PM (other Emirates)
- Delivery window: 4 PM – 10 PM
UAE Next Day Delivery - 20 AED
- Available across all Emirates
- Cut-off time: 10 PM
- Delivery window: 9 AM – 10 PM
We’ll make up to 3 delivery attempts. Free zones not included.
Returns
Changed your mind? No problem.
You have 14 days from the delivery date to request a return.
To be eligible, items must be:
- Unworn
- With tags attached
- In original packaging
Email us at support@wear-dots.com with your order number. Once approved, we’ll send a return label and arrange pickup.
Exchanges
We currently don’t offer exchanges.
If you need a different size or item, simply return your original purchase and place a new order.
International Shipping
Not yet, but we’re working on it. For now, we deliver across the UAE.
Questions or more?
We'd love to help, email us at support@wear-dots.com and we will get to it as soon as we can.