Delivery Service

We’ve partnered with a trusted delivery provider to bring DOTS straight to your door fast and smooth.

Delivery Options

Free shipping for all orders above 400 AED

UAE Same Day Delivery - 25 AED

  • Available in Dubai, Abu Dhabi, Sharjah, and Ajman
  • Cut-off time: 3 PM (Dubai), 1 PM (other Emirates)
  • Delivery window: 4 PM – 10 PM

UAE Next Day Delivery - 20 AED

  • Available across all Emirates
  • Cut-off time: 10 PM
  • Delivery window: 9 AM – 10 PM

We’ll make up to 3 delivery attempts. Free zones not included.

Returns

Changed your mind? No problem.
You have 14 days from the delivery date to request a return.

To be eligible, items must be:

  • Unworn
  • With tags attached
  • In original packaging

Email us at support@wear-dots.com with your order number. Once approved, we’ll send a return label and arrange pickup.

Exchanges

We currently don’t offer exchanges.

If you need a different size or item, simply return your original purchase and place a new order.

International Shipping

Not yet, but we’re working on it. For now, we deliver across the UAE.

Questions or more?

We'd love to help, email us at support@wear-dots.com and we will get to it as soon as we can.